Advantages of the Dominican Republic

We most resemble a few key points that the Dominican Republic offer to any new international investor and in order to create a better environment an a good idea about the country we have design several very important subjects that we believe are related to the our sector of contact call center.

Our country as a product of the world globalization movement is turning his culture into a well integrate receiver of United States influence modality of live.   This said the Dominican Republic is growing his percentage of population that can speaks native English or equivalent on about 20% of the people living on the island.

Also our college education levels are elevating into a strong 35% of population.    So far in the last tree years the number of people working in the call center industry is getting higher with more than 40,000 employees dedicated to that sector of economy.

Another positive point relating to telephony and IP reliability, is that the country have Fiber Optic connectivity thru four different providers, a very good and strong presence of major international providers, the NAP of the Caribbean created here in DR with the intention of taking down the load on the NAP of Las Americas at Miami, then again the Association of Telecommunication of America ATA celebrated the national Convention here at DR and DR was also named formal delegation for the growing of call centers for south America and the Caribbean.

Our geographical location also offer great reference of travel times between Dominican Republic and Key US cities - 2 hours from Miami and 3 hours from New York City.

The Dominican Republic also can offer five different international airports at Santo Domingo, Puerto Plata, La Romana, Punta Cana and Santiago.

On the past five years, the Dominican Republic has saw the development and growth of the call contact center industry with 30 different new call centers and continue.  

Additional reasons to do business in the DR, are the (Resorts, Casinos, Beaches, Hotels and Restaurants, etc.) Government initiative to promote Call Center industry, to promote English speaking and learning possibilities in different programs, DR-Cafta agreement that will change a few laws with positive results for the sector, and also international political changes that benefits the DR as an outsourcing good regional place to invest.