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Welcome to NearShore Call Center
Nearshore Call Center offers proven and reliable offshore call center solutions, that combine the advantages of lower cost labor with the stateside strengths that for years have made an industry leader.
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Business Incorporation in Dominican Republic - Administration support
- Legal accounting assistance
- Personnel recruitment
- IT infrastructure management
IT Services - Software development
- Help-desk
- Remote desktop management
- Monitoring and systems management
Inbound Call Center
- Orders
- First level help-desk
- Second level help-desk
- Assistance with managing appointments
- Travel arrangements
- Hot-line
Outboud Call Center
- Telemarketing
- Telesales
- List qualification, Lead generation
- Surveys and market research
- Customer satisfaction survey
- Appointment management for the sales force
- Credit collection, reminders
Back Office
- Data entry
- Claims and application processing
- Finance and accounting
- Document indexing and management
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NearShore Advantages
- Little discernible accent
- Stable political, social and economic environment
- Convenient near-shore location
- World-class telecommunications
- Spanish and English operators
- Extensive range of services
- Fully customized solutions
- Constant monitoring, analysis and improvement
- Clear focus on training
- Advanced, secure and robust technical infrastructure
- Motivated labor force with strong work ethic
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